Real estate companies are businesses that sell, rent, and manage real estate. They
can be organized as corporations, limited liability companies, or partnerships.
Real estate developers earn profits by developing land into new buildings and
improvements. They also gain value by making property attractive to buyers.
Selling real estate often requires networking with clients and leveraging their social
media networks. Having robust CRM tools can make these tasks more manageable.
Brokerage
There are over 106,500 real estate brokerages in the United States. Most are
independent, but some are franchise brokerages. In exchange for the use of a well known
brand name and access to franchise agent resources, brokers must agree to
abide by the company’s rules and regulations.
Brokers earn money by earning a commission on each real estate transaction that
they oversee. The amount of the commission is typically split between the broker
and the agent who worked on the deal.
Brokers who work with buyers often spend their time building a network of contacts
through a process known as the “sphere of influence.” They meet people they know
and give them their business cards, while maintaining a database of those who
might be interested in buying or selling property.
Property Management
A real estate property manager handles day-to-day operations for a fee. Property
managers may charge a flat rate or a percentage of rent. They must be familiar with
market trends to advise clients and provide valuable insights. They may also charge
a leasing fee to cover the costs of marketing and screening potential tenants.
Property managers care for multifamily properties with yearly rental leases,
townhomes and condos. They also manage commercial properties and industrial
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Many investors do not relish the landlord role and prefer to hire a company to
handle it for them. This is especially true if they live far from their investments or
have another full-time job. This can be a financial and time-saving decision for them.
The companies they hire can also improve customer service by getting greater
insight into the tenants’ perspectives.
Buyers
Real estate agents typically work with a variety of buyers looking for homes to buy.
They are excellent negotiators and have a wide and updated database that allows
them to assess the market. They can also make recommendations on home
inspectors, attorneys, painters, handymen and landscapers.
Finding clients is central to an agent’s job, and they may attend real estate seminars
or events to meet prospective customers. They also use social media and email to
stay in touch with their growing network of contacts.
Buyers often sign a contract referred to as a buyer agency agreement that outlines
the nature of their working relationship. This document is usually transparent about
how much and for how long the buyer’s agent will be compensated. Buyers also
choose whether to grant the agent exclusivity.
Sellers
Whether they’re buying, selling or leasing property, real estate companies work to
serve the needs of their customers. This often requires conducting market research
and analysis to understand their target markets’ demographics, geographic
locations and needs.
While a real estate company may represent both buyers and sellers, this is generally
frowned upon (and even illegal in some cases) because it can create a conflict of
interest. Instead, it is more common for the company to assign one agent to each
party.
No matter which role in a real estate company you play, it’s essential to have a
robust CRM to manage all of your data. A CRM that allows you to integrate Internet
Data Exchange listings (IDX) and usher online leads into your database is a must have
for success in this industry.